Case study
A founder knew exactly what good clinical supervision looks like. It lived in her head.
Doster & Hoffman Therapy and Consultation · a clinical practice
Now her method has a name, four stages and fourteen practices, and her practice owns a certification course built on it.
The client
A therapy and consultation practice. Dr. Karissa Doster-Hoffman is its co-founder and clinical director.
The work
- Leadership Development — a certification course built from her own expertise
Her course outline followed the state's list. Her own method wasn't in it yet.
Before
Dr. Karissa Doster-Hoffman was building a certification course for clinical supervisors. She came with doctoral expertise, a deep bank of resources, and her own five-module outline, in the order of the state's list of required topics.
She knew exactly what good supervision looks like. What wasn't on paper yet was her own method, in a form other people could learn.
My biggest challenge was MYSELF. I had all my ideas floating around in my head but organizing them in a way to start creating was impossible for me.
Where she ended up
Her method is on paper, with a name, four stages and fourteen practices.
Her certification course is built on it, in an order she chose, with the state's required topics inside it.
In her words, the course is "the first of many to come and the start of my dream to conceive a training institute!"
How the work went
Whole Room™ — my change management method
One of its principles is IP First: before anything is built on what an expert knows, it gets made concrete — specific enough that someone else can do the work, and clear enough that you can see whether it's done well.
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Everything she had, read, analyzed and reflected back to her
1Diagnose the Cage
I started with what she already had:
- her research,
- her resources
- and her outline.
I read all of it and reflected it back to her, so she could check that I understood what she sees as important.
I also analyzed it against four principles of how adults learn, to see which ways of teaching would serve her goals for the course, and I asked whether she was comfortable with me building them in.
In a findings session, she confirmed the read was right.
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Her method got a name
2Facilitate the Breakthrough
I designed a session to draw out how she thinks, built from what the reading surfaced, and worked with her until her method had a name, four stages and fourteen practices.
She came with the research and a deep understanding of the best practices in her field.
What the session gave her was the words for her own.
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She chose the order of her course
3Co-Architect the Path Forward
With the framework in front of her, and a clear picture of who her learners are when they arrive and who they need to be when they leave, she chose a new order for her course: her own, with the state's topics placed inside it.
Then I designed the course on it: the module outlines, the practice on realistic scenarios, the final assignment and how it's graded.
Then, the handover
Then I built the course itself, and she approved it at every step.
The work ended at the handover, with the course fully designed and built and everything in her hands.
Along the way I also worked with her on how to price the course and how to launch it.
What she kept
Four documents, shared here as samples with her permission.
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Resource Analysis & Refined Learner Profile
Everything she already had, read, reflected back to her, and analyzed against four principles of how adults learn, which shaped how her course was built.
With it, a picture of who her learners are when they arrive and who they need to be when they leave.
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The RISE Framework
Her method, named: four stages and fourteen practices. The RISE Framework is Dr. Karissa Doster-Hoffman's method, and it stays hers.
RISE in and of itself helped clarify my own intellectual property because it named my thought process so clearly.
Dr. Karissa Doster-Hoffman -
The Course Framework
The course on paper: each module, what people practice in it, and the final assignment.
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The Strategic Launch & Pricing Plan
What the course costs to offer, how it's priced, and the plan for launching it. Asked how valuable that part was, her answer began with one word: "Invaluable."
In her words
Partnering with you (Sable) was a literal dream. … When people say "I want to be seen", that is exactly how I felt in the entire process.
Asked what she is able to do now that she wasn't able to do before:
Rest.
Where Black intellect meets purpose—two Black women creating something exceptional.
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